Registered or Unregistered: Choosing Your NDIS Providers
The NDIS provides the flexibility for participants to choose how their funding is managed. They can choose to manage their funding themselves, engage a plan manager or have the NDIA manage their funding. Whilst self and plan managed participants can use their funding much more flexibly, only registered NDIS providers are able to provide services to NDIA managed participants. So what is difference between unregistered and registered providers?
What is an unregistered provider?
Simply put, an unregistered provider is any individual or organisation that is providing services to participants of the NDIS, however, have not successfully completed the registration process, which includes an independent audit ensuring compliance with the NDIS Practice Standards.
Unregistered providers are not necessarily any less professional or of lower quality than registered providers. Many choose not to undergo registration due high costs involved with the external audit, as well as the large amount of additional requirements to maintain compliance.
Benefits of choosing a registered NDIS provider
Whilst many unregistered providers may be a great option, there are benefits of selecting an NDIS registered provider instead. Of course, if your funding is NDIA managed, you don’t have another option – you’ll need to choose a registered provider. For those that are self or plan managed, there are still reasons you might prefer a registered provider.
1. They follow the Practice Standards
All registered NDIS providers are assessed by an external auditor as a condition of their registration. That means that they are required to follow the NDIS Practice Standards and Code of Conduct. This gives you peace of mind knowing that they are following the guidelines put in place to protect your safety and independence.
2. They understand the NDIS
The NDIS is very intricate, and it can be hard to understand the specifics. Registered providers become very familiar with all aspects of the NDIS legislation during the registration process and can help provide assistance with navigating a very bloated, complicated system.
3. They are accountable
Although all providers can be regulated by the Quality and Safeguards Commission, registered providers have spent a large amount of time and money on becoming registered. This means a large investment is at stake if they fail to provide quality services and follow the NDIS guidelines.
Which Type of Provider Should You Choose?
Ultimately, the decision of which type of provider would suit you best is an individual choice dependent on your circumstances. For most people, we would recommend choosing a registered provider for the assurance that they undergone a thorough audit and be deemed to be compliant with regulations put in place to protect your safety and well-being.